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Welcome

Welcome to your new helpdesk. You will have received an email from Property Tectonics (support@property-tectonics.kayako.com) asking you to activate your email. Please click on the link provided and then your account will become verified. If you havent received it, please contact us and will send you another email.

  • How to raise a support ticket

    You can do 1 of 2 things: Click on the 3 dots in the bottom right of your screen to access the live chat function and type in your message  or Click on Start a conversation located at the top right of...

  • Knowledge Bank Information

    Guidance on EPCs, WHQS, Asbestos, Fire and Decent Homes...

  • Lifespan Training Programme Reimagined

    We have reimagined how we deliver our software training to provide a more cost effective and time saving way of providing the skills your staff need to use Lifespan. If you have staff working from hom...

  • Where are my old tickets?

    ‘Where are my old tickets’ just a reminder the old tickets will exist on the old desk until they are resolved,  Please ensure all new tickets are raised within the new service desk....

  • Verify your Kayako account

    You will have received an email from Property Tectonics (support@property-tectonics.kayako.com) asking you to activate your email. Please click on the link provided and then your account will become v...